Food Experts S.L. (“FEXP”), with registered office at Calle Doctor Fleming, nº 56, 1º Izda. 28036 Madrid, Spain, with tax identification number (CIF) B-84818780 and registered in the Madrid Commercial Register (Registro Mercantil de Madrid) in Volume 23265, Folio 121, Section 8, Sheet M-417012.
The purpose of this policy is to define the use of cookies on https://web.food-experts.com/ and to provide users of and visitors to https://web.food-experts.com/ with information on the use of cookies and the means of configuring their browsers.
Use of the services offered by https://web.food-experts.com/ will constitute full and unreserved acceptance of this cookie policy.
FOOD EXPERTS, S.L. may collect information about users’ browsing on https://web.food-experts.com/ through files such as cookies or log files. These devices are associated exclusively with a single user and their own access device.
1. What is a cookie?
A cookie is a file that is downloaded to the user’s computer/smartphone/tablet when they access certain web pages, in order to store and retrieve information about the browsing carried out from that device.
A cookie is not a virus, a Trojan, a worm, spam or spyware, nor does it open pop-up windows.
2. Cookies
The cookies used on our website are session cookies and third-party cookies, and they allow us to store and access information relating to the language, the type of browser used and other general characteristics predefined by the user, as well as to track and analyse the activity the user carries out, in order to make improvements and provide our services in a more efficient and personalised way.
Types of cookies
Cookies are divided into several types of classification: by who uses them, by the purpose for which they are used and by the length of time they remain active.
a) According to who owns them, they are classified as:
- First-party cookies: Those that we send to your computer or device from our website.
- Third-party cookies: Those that are sent to your computer or device from a domain or web page that is not managed by us but by another entity that processes the data obtained through the cookies.
b) According to their purpose, they are classified as:
- Functional cookies: These are cookies that allow the user to browse through a website and use the different options or services available on it.
- Personalisation cookies: These are cookies that allow the user to access the service with certain predefined general characteristics based on a series of criteria on the user’s device, such as the language, the type of browser through which they access the service, the regional settings from which they access the service, etc.
- Analytics cookies: These are cookies which, whether processed by us or by third parties, allow us to quantify the number of users and carry out the statistical measurement and analysis of how users use our website. To do so, we analyse browsing on our website in order to improve the range of products or services we offer.
- Behavioural advertising cookies: These are cookies that store information on users’ behaviour obtained through continuous observation of their browsing habits, which makes it possible to develop a specific profile in order to display advertising based on it.
c) According to how long they last, they are classified as:
- Session cookies: These are cookies designed to collect and store data while the user is accessing a web page. They are deleted when the user’s session ends.
- Persistent cookies: These are cookies in which the data remains stored on the device and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
3. Use of cookies by https://web.food-experts.com/
FOOD EXPERTS, S.L. uses on its website https://web.food-experts.com/ functional cookies, which are necessary to display the website correctly and to ensure that https://web.food-experts.com/ works properly, and analytics cookies, which are used to analyse user behaviour in an aggregated and anonymous way, including the number of visitors to the website and to different internal pages, the origin of the visits, day and time, platform, and the search words a user uses to find the content they want.
- The purposes for which we use cookies are as follows:
- To personalise the user’s browsing, recognise their language and balance the load on the website.
To be able to make improvements to the website and find out which content or design is most relevant to the user. FOOD EXPERTS, S.L. cannot read the cookies placed on the hard disk of the user’s device from web servers other than its own. In the following table you can see the cookies used on https://web.food-experts.com/, their purpose, whether they are first-party or third-party cookies and their duration.
| Owner | Cookie | Type | Duration | Purpose | Domain |
|---|---|---|---|---|---|
| FOOD Experts S.L | Fexptoken | Technical – strictly necessary | When the browser session ends | Used to identify the user | Registered users only (*.food-experts.com) |
| FOOD Experts S.L | AppToken | Technical – strictly necessary | When the browser session ends | Used to identify the user. | Registered users only (*.food-experts.com) |
| FOOD Experts S.L | WebToken | Technical – strictly necessary | When the browser session ends | Used to identify the user. | Registered users only (*.food-experts.com) |
| FOOD Experts S.L | ARRAffinity | Technical – strictly necessary | When the browser session ends | The ARRAffinity cookie is a feature built into Azure App Service to facilitate the management of session data | First party |
| FOOD Experts S.L | ARRAffinitySameSite | Technical – strictly necessary | When the browser session ends | This cookie is set by websites running on the Windows Azure cloud platform. It is used for load balancing to ensure that the visitor’s page requests are routed to the same server in any browsing session | First party |
| FOOD Experts S.L | Lang | Technical – strictly necessary | When the browser session ends | To know the user’s language. It is necessary for the website to function correctly | Home |
| Food Experts S.L. (Matomo) | (*)_pk_id.X.XXXX | Technical – performance | 13 months | Used to store certain details about the user, such as the visitor’s unique ID. The IP address is anonymised immediately after use and before it is stored. Users can prevent cookies from being installed by means of certain settings in their browser software; however, the provider reminds users that, in this case, they may not be able to use all the functionalities of the website | Home |
| Food Experts S.L. (Matomo) | pk_ref.X.XXXX | Technical – performance | 6 months | Used to store attribution information, the referrer initially used to visit the website. * The “X” characters represent random values | Home |
| Food Experts S.L. (Matomo) | pk_ses.X.XXXX | 30 minutes | Short-lived cookies used to temporarily store data for the visit | Home | |
| Google (1) | CONSENT | Technical – performance | Persistent/session | Cookies loaded by Google services, such as reCaptcha and Google+ search and content-sharing services, among others | Home |
| Google (1) | NID | Technical – performance | Persistent/session | Cookies loaded by Google services, such as reCaptcha and Google+ search and content-sharing services, among others | Home |
| Google (1) | _GRECAPTCHA | Technical – performance | Persistent/session | Cookies loaded by Google services, such as reCaptcha and Google+ search and content-sharing services, among others | Home |
| Google (1) | 1P_JARid | Technical – performance | Persistent/session | Cookies loaded by Google services, such as reCaptcha and Google+ search and content-sharing services, among others | Home |
[1] – Google’s cookie terms: http://www.google.com/policies/technologies/types/
3.2. Third-party services
In addition, FEXP has a presence on third-party portals and services; if you wish to know their privacy and cookie use conditions, you should consult the policies they provide:
3.2.1. Use of Google Maps cookies
Google Maps allows maps to be embedded in third-party websites, such as this one. The cookies used by Google Maps are: SID, SAPISID, APISID, SSID, HSID, NID, PREF.
They are used to set various unique identifiers, except for the PREF cookie, which is used to display map zoom preferences.
The PREF cookie has a duration of one year. The SAPISID, APISID, SSID, HSID and SID cookies have a duration of two years. The rest are session cookies or cookies with a short lifespan.
You can find more information about Google Maps cookies at: http://www.google.es/policies/privacy/
For more information about the cookies used by Google Maps, you can visit the following link: http://www.google.com/policies/technologies/types/
3.2.2. Use of analytics cookies from Google Analytics
The website https://web.food-experts.com/ uses analytics cookies from Google Analytics (1600 Amphitheatre Parkway, Mountain View. California. CA 94043, United States).
These cookies do not collect personal information that identifies a visitor. All the information these cookies collect is aggregated and is therefore anonymous. It is only used to improve how the site works.
You can find more information about Google Analytics cookies at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookieusage
You can prevent the use of Google Analytics in connection with your use of https://web.food-experts.com/ by downloading and installing the browser add-on available through this link: https://tools.google.com/dlpage/gaoptout?hl=en_GB
3.2.3. Use of YouTube cookies
The website https://web.food-experts.com/ uses cookies from YouTube (1600 Amphitheatre Parkway, Mountain View. California. CA 94043, United States).
These cookies do not collect personal information that identifies a visitor. All the information these cookies collect is aggregated and is therefore anonymous. It is only used to improve how the site works.
You can find more information about YouTube cookies at: https://developers.google.com/youtube/terms/developer-policies#d.-accessing-youtube-api-services
You can prevent the use of YouTube in connection with your use of https://web.food-experts.com/ by downloading and installing the browser add-on available through this link: https://support.google.com/youtube/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
3.2.4. Use of Google Translate cookies
The website https://web.food-experts.com/ uses cookies from Google Translate (1600 Amphitheatre Parkway, Mountain View. California. CA 94043, United States).
These cookies do not collect personal information that identifies a visitor. All the information these cookies collect is aggregated and is therefore anonymous. It is only used to improve how the site works.
You can find more information about Google Translate cookies at: https://policies.google.com/technologies/cookies
You can prevent the use of Google Translate in connection with your use of https://web.food-experts.com/ by downloading and installing the browser add-on available through this link: https://support.google.com/youtube/answer/32050?hl=en&co=GENIE.Platform%3DDesktop
4. Cookie settings
Most browsers allow you to manage how cookies are set and used when you browse, as well as to delete cookies and browsing data. In addition, browsers may have options for managing cookies for each website. For example, in Google Chrome’s settings you can delete cookies, allow or block all cookies and set cookie preferences for websites. Google Chrome also offers Incognito mode, which does not save the Chrome history of the sites you have visited or store cookies on your device once you close all Incognito windows.
4.1.1. From this website:
The first time you visit, we show you a notice so that you can accept or reject analytics cookies, or choose which ones. You can change your choice at any time from the “Cookie settings” link at the bottom of the page. Technical cookies do not require your consent.
4.1.2. From your browser:
You can block or delete cookies from FEXP or any other website using your browser. This is because all browsers allow changes to be made to disable cookie settings. This is why most browsers offer the option of managing cookies, so as to obtain more precise control over privacy.
If you wish to withdraw or modify your informed consent regarding the use of cookies sent from the website, you can access the cookie settings panel or make the changes through your browser settings, without this preventing access to the content.
These settings are located in the “options” or “preferences” of your browser’s menu. Below you will find the links for each browser to disable cookies by following the instructions.
Mozilla Firefox (SupportMozilla)
- At the top of the Firefox window, click the Tools menu.
- Select Options.
- Select the Privacy panel.
- In the Firefox option, you can choose “Use custom settings for history” to configure the options.
Google Chrome (SupportGoogle)
- Click the menu on the toolbar.
- Select Settings.
- Click Show advanced options.
- In the “Privacy” section, click the Content settings button.
- In the Cookies section, you can configure the options.
Safari (support.apple.com)
- In the settings menu, select the “Preferences” option.
- Open the Privacy tab.
- Select the option you want in the “block cookies” section.
- Remember that certain features and the full functionality of the website may not be available after you disable cookies.
So that visitors to the website can prevent Google Analytics from using their data, Google has developed a Google browser opt-out add-on, available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en_GB.
4.1.3. Cookies on mobile devices
Cookies and other storage devices are also used when you access the website from mobile devices.
As with computer browsers, mobile device browsers allow you to make changes to the privacy options or settings to disable or delete cookies.
If you wish to change the privacy options, follow the instructions specified by the developer of your mobile device browser.
Below you can find some examples of links that will guide you in changing the privacy options on your mobile device:
iOS: (https://support.apple.com/en-gb/105082)
- Chrome Mobile: (https://support.google.com/XJkME)
You can find more information about the processing of your data and the exercise of your rights in our Privacy policy.
5. Lawful basis and retention period
The lawful basis is Article 6(1)(f) of the EU General Data Protection Regulation (GDPR) for the demand-oriented design and optimisation of the website. Our legitimate interests lie in the analysis and optimisation of our internet presence.
The retention period for your personal data is different for each cookie and is specified in section 3.
6. Users’ rights
Cookies do not contain information that, on its own, allows a specific user to be identified. As regards FEXP, the information obtained may only be associated with a specific user if that user is identified on the website. If so, that data will be included in personal data files for which the owner of this website is responsible and will be processed for the purposes indicated in this cookie policy, complying at all times with the requirements of applicable data protection legislation. The users concerned may at any time exercise their rights of access, rectification or erasure of their personal information, as well as the right to object to its processing, as indicated in the privacy policy of our website.
To exercise rights with regard to MATOMO, you must refer to the provisions of its privacy policy (https://matomo.org/gdpr/).
The user also has the right to lodge a complaint with a competent supervisory authority. In Spain, the authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD).
Last updated: September 2026