Cookies policy

Food Experts S.L. (hereinafter “FEXP”) with registered address at Doctor Fleming 56, 1 Izq. 28036 Madrid, Spain and Tax number B-84818780, registered in the Madrid Company Register in Volume: 23.265 Folio: 121 Section: 8 Sheet: M-417012.

The purpose of this policy is to describe how cookies are used on https://web.foodexperts.com/, as well as to provide information for users and visitors to https://web.food-experts.com/ in relation to the use of cookies and how to configure their browsers.

Use of the services offered by http://https://web.food-experts.com/ implies full and unreserved acceptance of this Cookie Policy.
FOOD EXPERTS, S.L. may collect information about users who browse http://https://web.food-experts.com/ through files like cookies or log files. These files are associated exclusively with a single user and their own access device.

1.-What are cookies?

A cookie is a file that is downloaded to the user’s computer/smartphone/tablet when accessing certain web pages in order to store and retrieve information about browsing activity on that device.

A cookie is not a virus, a Trojan, a worm, spam or spyware, nor does it open pop-up windows.

2.-Cookies

The cookies used on our website are session and third-party cookies that allow us to store and access information relating to language, the type of browser used and other general characteristics predefined by the user, as well as to monitor and analyse the activity carried out in order to introduce improvements and provide our services in a more efficient and personalised manne.

Types of Cookies.

Cookies are divided into several classifications according to who owns them, the purpose for which they are used and the length of time they remain active.

a) In relation to who owns them, they are divided into:

  • Own Cookies: The ones we send to your computer or device from our website.
  • Third-party Cookies: These are sent to your computer or device from a domain or web page that is not managed by us, but by another entity that processes the data obtained through the cookies.

b) In relation to purpose, they are divided into:

  • Functional Cookies: These are those that allow the user to browse through a website and use the different options or services that exist on it.
  • Personalisation Cookies: These allow the user to access the service with some general predefined settings depending on a series of criteria on the user’s device, such as for example, language, type of browser used to access the service, regional configuration from where the user accesses the service, etc.
  • Analytics Cookies: These are those that, whether processed by us or by third parties, allow us to quantify the number of users and carry out statistical calculations and analysis of the use made by users of our website. To do this, we analyse the browsing of our website in order to improve the range of products or services we offer.
  • Behavioural Advertising Cookies: These are those that store information on user behaviour obtained through ongoing observation of their browsing habits, making it possible to develop a specific profile in order to display advertising based on it.

c) In relation to duration, they are divided into:

  • Session Cookies: These are designed to collect and store data while the user is accessing a web page. They are deleted at the end of the user’s session.
  • Persistent Cookies: These are ones in which the data remains stored in the device to be accessed and processed for a period defined by the cookie’s controller, which can range from a few minutes to several years.

3.-Cookie use on http://https://web.food-experts.com/.

FOOD EXPERTS, S.L. uses functional cookies on its website http://https://web.food-experts.com/, which are necessary in order to correctly display the website and guarantee the smooth running of http://https://web.food-experts.com/, as well as analytics cookies, which are used to analyse user behaviour in an aggregate and anonymous way, including the number of visitors to the website and to different internal pages, the origin of each visit, date and time, platform and search words used by a user to find their desired content.

The purposes for which we use cookies are as follows:

  • To personalise user browsing, recognise their language and for website load balancing.
  • To be able to make improvements to the website and identify which content or design is most relevant to the user.

FOOD EXPERTS, S.L. cannot read the cookies installed on the hard disk of the user’s device from web servers other than its own. In the following table, you can find all the cookies used on http://https://web.foodexperts.com/, their purpose, whether they are our own or those of third parties and their duration.

OwnershipCookieTypeDeletion TimePurposeDomain
FOOD Experts S.LFexptokenTechnical RequiredAt the end of the browsing sessionUsed to identify the user
Sólo Usuarios registrados (*.food-experts.com)
FOOD Experts S.LAppTokenTechnical RequiredAt the end of the browsing sessionUsed to identify the userSólo Usuarios registrados (*.food-experts.com)
FOOD Experts S.LWebTokenTechnical RequiredAt the end of the browsing sessionUsed to identify the userSólo Usuarios registrados (*.food-experts.com)
FOOD Experts S.LARRAffinityTechnical RequiredAt the end of the browsing sessionThe ARRAffinity cookie is a feature built into the Azure App Service to facilitate session data managementPropia
FOOD Experts S.LARRAffinitySameSiteTechnical RequiredAt the end of the browsing sessionThis cookie is sent by websites running on the Windows Azure cloud platform. It is used for load balancing to ensure that visitor page requests are routed to the same server in any browsing sessionPropia
FOOD Experts S.LLangTechnical RequiredAt the end of the browsing sessionFor identifying the user's language. It is required for the website to function correctlyhome.food-experts.com
FOOD Experts S.L_icl_visitor_lang_jsTechnical RequiredThese are persistent cookies whose default duration is six monthsSelecting and remembering the visitor's language.home.food-experts.com
FOOD Experts S.Lwp-wpml_current_languageTechnical RequiredAt the end of the browsing sessionhome.food-experts.com
WPMLwpml_browser_redirect_tesTechnical RequiredAt the end of the browsing sessionTest to see if cookies are enabled. This cookie is enabled for all visitors to the site that use the browser's language redirection function.
Required for the website to function correctly
home.food-experts.com
Food Experts S.L. (Matomo)(*)_pk_id.X.XXXXTechnical Performance13 monthsUsed to store some details about the user, such as the visitor's unique ID. The IP address is anonymised immediately after use and before it is stored. Users can prevent the installation of cookies through certain browser settings; however, the provider reminds users that, should they do so, they may not be able to make full use of all the website's functionalitiesweb.food-experts.com
Food Experts S.L. (Matomo)pk_ref.X.XXXXTechnical Performance6 monthsUsed to store attribution information, initial referrer used to visit the website.
* X's" represent random values
web.food-experts.com
Food Experts S.L. (Matomo)pk_ses.X.XXXX30 minutesShort-term cookies used to temporarily store data required for the visit.web.food-experts.com
Google (1)CONSENTTechnical PerformancePermanent/TemporaryCookies downloaded by Google services, such as reCaptcha and Google+ search and content sharing services, amongst othershome.food-experts.com/
/
Google (1)NIDTechnical PerformancePermanent/TemporaryCookies downloaded by Google services, such as reCaptcha and Google+ search and content sharing services, amongst othershome.food-experts.com/
/
Google (1)_GRECAPTCHATechnical PerformancePermanent/TemporaryCookies downloaded by Google services, such as reCaptcha and Google+ search and content sharing services, amongst othershome.food-experts.com/
/
Google (1)1P_JARidTechnical PerformancePermanent/TemporaryCookies downloaded by Google services, such as reCaptcha and Google+ search and content sharing services, amongst othershome.food-experts.com/
/
[1] – – Google Cookie Policy: http://www.google.com/policies/technologies/types/

3.2.- Third-party Services

In addition, FEXP has a presence on third-party portals and associated services for which, if you wish to know the Privacy and Cookie Use Terms and Conditions, you should consult the policies provided by them:

3.2.1.- Uso de Cookies de Google Maps.

Google Maps allows maps to be embedded in third-party websites like this one. The cookies used by Google Maps are: SID, SAPISID, APISID, SSID, HSID, NID, PREF.
They are used to set several unique identifiers, except for the PREF cookie, which is used to display map zoom preferences.

The PREF cookie lasts for one year. SAPISID, APISID, SSID, HSID and SID cookies have a duration of two years. The rest are session cookies or cookies that have a short lifespan.

You can find more information about Google Maps cookies at: http://www.google.es/policies/privacy/

For more information about the cookies used by Google Maps, see the following link: http://www.google.com/policies/technologies/types/

3.2.2.-Use of Analytics Cookies by Google Analytics.

The website http://https://web.food-experts.com/ uses analytics cookies provided by Google Analytics (1600 Amphitheatre Parkway, Mountain View. California. CA 94043, USA).

These cookies do not collect any personal information that could identify a visitor. All the information these cookies collect is aggregated and therefore anonymous. They are only used to improve the performance of the site.

More information about Google Analytics cookies can be found at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookieusage

You can prevent the use of Google Analytics cookies with regard to your use of http://https://web.food-experts.com/ by downloading and installing the browser add-on available through this link: https://tools.google.com/dlpage/gaoptout?hl=es_ES

3.2.3.-Use of Cookies by YouTube.

The website http://https://web.food-experts.com/ uses cookies provided by YouTube (1600 Amphitheatre Parkway, Mountain View. California. CA 94043, USA).

These cookies do not collect any personal information that could identify a visitor. All the information these cookies collect is aggregated and therefore anonymous. They are only used to improve the performance of the site.

More information about YouTube cookies can be found at: https://developers.google.com/youtube/terms/developer-policies#d.-accessing-youtube-api-services

You can prevent the use of YouTube cookies with regard to your use of http://https://web.food-experts.com/ by downloading and installing the browser add-on available through this link: https://support.google.com/youtube/answer/32050?hl=es&co=GENIE.Platform%3DDesktop

3.2.4.- Use of Cookies by Google Translate

The website http://https://web.food-experts.com/ uses cookies provided by Google Translate (1600 Amphitheatre Parkway, Mountain View. California. CA 94043, USA).

These cookies do not collect any personal information that could identify a visitor. All the information these cookies collect is aggregated and therefore anonymous. They are only used to improve the performance of the site.

More information about Google Translate cookies can be found at: https://policies.google.com/technologies/cookies

You can prevent the use of Google Translate cookies with regard to your use of http://https://web.food-experts.com/ by downloading and installing the browser add-on available through this link: https://support.google.com/youtube/answer/32050?hl=es&co=GENIE.Platform%3DDesktop

4.-Cookie Settings

Most browsers allow you to manage how cookies are installed and used when you browse, as well as to delete cookies and browsing data. In addition, browsers may have options for managing cookie settings on a website-by-website basis. For example, in Google Chrome’s settings you can delete cookies, allow or block all cookies and set cookie preferences for websites. Google Chrome also offers incognito mode, in which it doesn’t save a history of the sites you’ve visited in Chrome or store cookies on your device once you close all incognito windows.

4.1.1.-From the cookie banner

You can block non-functional FEXP Cookies by clicking on the reject cookies button, without preventing access to content.

You can also view your preferences by clicking on the button to the right of the banner. Once you have clicked on the button, you will find links to disable cookies for each browser.

4.1.2.-From your browser:

You can block or delete cookies from FEXP or any other website through your browser. Indeed, all browsers allow you to make changes and disable cookie settings. Therefore, most browsers offer the option of managing cookies, in order to have more precise control of your privacy.

If you wish to withdraw your informed consent regarding the use of cookies sent from the Website, or modify it, you can access the cookie settings panel or make the changes through your browser settings and this will not prevent you from accessing the content.

These settings are located in your browser’s “options” or “preferences” menu. Below, you can find links for each browser with instructions on how to disable cookies:

Internet Explorer (Supportmicrosoft)

  • From the tools menu, select “Internet Options”.
  • Click on the privacy tab.
  • You can configure your privacy settings using a six-position slider that allows you to control the number of cookies that will be installed: Block all cookies; High; Medium High; Medium (default level); Low; and Accept all cookies.

Mozilla Firefox (SupportMozilla)

  • At the top of the Firefox window, click on the Tools menu.
  • Select Options.
  • Select the Privacy tab.
  • In the Firefox option, you can choose “Use custom settings for history” to configure the options.

Google Chrome (SupportGoogle)

  • Click on the menu located on the toolbar.
  • Select Settings.
  • Click “Show advanced options”.
  • In the “Privacy” section, click on the “Content Settings” button.
  • In the Cookies section, you can configure the options.

Safari (support.apple.com)

  • In the Settings menu, select “Preferences”.
  • Open the Privacy tab.
  • Select the option you want from the “block cookies” section.
  • Please note that certain features and the full functionality of the Website may not be available after disabling cookies.

In order to give visitors to the Website the option of stopping Google Analytics from using their data, Google has developed an opt-out add-on for Google browsers, which is available at the following link: https://tools.google.com/dlpage/gaoptout.

4.1.3.- 4.1.3 Cookies on mobile devices

Cookies and other storage devices are also used when you access the Website from mobile devices.

As with computer browsers, browsers on mobile devices allow changes to be made to privacy settings to disable or delete cookies.

If you wish to change your privacy settings, follow the instructions specified by your mobile browser’s developer.

Below, you can find some links that will help you modify your privacy settings on your mobile device:

You can access more information about how your data is processed and how to exercise your rights in our Privacy Policy.

5.-Legal Basis and Retention Period.

The legal basis is Article 6(1)(f) of the GDPR for demand-oriented design and optimisation of the website. Our legitimate interest lies in the analysis and optimisation of our internet presence.

The retention period for your personal data is different for each cookie and is specified in section 3.

6.-Users’ Rights.

Cookies do not contain information that, by itself, allows a specific user to be identified. With respect to FEXP, the information obtained can only be associated with a specific user if that user is identified on the website. If so, said data will be attached to personal data files for which the owner of this website is responsible and will be processed for the purposes indicated in this Cookie Policy, complying at all times with the requirements of current legislation on the protection of personal data. Users may exercise their rights of access, rectification or deletion of their personal information at any time, as well as the right to oppose its processing, as indicated in our website’s Privacy Policy .

In order to exercise your rights with MATOMO, you should refer to the provisions in its Privacy Policy (https://matomo.org/gdpr/).

Users also have the right to lodge a complaint with a competent supervisory authority. In Spain, the relevant authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos).